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How we protect your account and payments

When you open an account with gojekpot slot and deposit via DANA, OVO, GoPay or QRIS, your personal information stays private and secure.

Data collected only for account securityEncrypted payment and login detailsNo third-party sale of personal information
gojekpot slot How we protect your account and payments
PRIVACY SUPPORT CHANNELS

How to manage your privacy with us

Team online

Account Privacy Request

Contact our support team via the in-app chat or email to update your personal information, request data access, or ask how your account data is stored. Responses arrive within 24 hours on business days.

Withdrawal Verification

When you request a payout to your DANA, OVO, GoPay or bank account, we verify your identity by cross-checking your registered phone number and payment method. This protects your account and prevents unauthorized withdrawals.

Device and Session Control

You can review active sessions and logged-in devices from your account settings. Log out of any session remotely or adjust login notifications to stay aware of account access.

DATA HANDLING PRACTICES

How we secure and manage your information

Encrypted Storage

Your login credentials, payment details and personal information are encrypted using industry-standard protocols. Data is stored on secure servers with restricted access limited to authorized staff only.

Cookie and Tracking Use

We use cookies to keep you logged in, remember your gameplay preferences, and track which games you visit most often. No cookies track you across other websites. You can disable cookies in your browser settings anytime.

Account Activity Logs

Every login, deposit, withdrawal and major account change is recorded with a timestamp. You can view your full activity history in the Account History section to spot any unauthorized use immediately.

Payment Partner Security

DANA, OVO, GoPay and QRIS transfers are handled by their respective secure systems. We do not store your payment app passwords or PINs — only confirmation records of successful transactions.

Data Retention Policy

Personal data is retained for the duration of your active account. After account closure, transaction records are kept for 7 years to comply with financial regulations. You can request data deletion where local law permits.

Privacy Changes and Notices

If we update this privacy policy, we notify you via your registered email and display a banner in the lobby. Material changes require your acknowledgment before you can continue using the platform.

Frequently asked about privacy

Your account is deactivated immediately, but transaction records are archived for 7 years to meet financial compliance requirements. Personal information like your name and phone number is retained in encrypted form during this period. After 7 years, data is deleted unless local law requires extended retention.

Yes. Open your account settings and navigate to Data & Privacy. You'll see your full registration details, deposit and withdrawal history, device login records, and gameplay timestamps. Contact support if you need a complete data export in a readable format.

Deposits and withdrawals are encrypted end-to-end between your payment app and our banking partner. We never store your payment app credentials or PINs. Only transaction confirmations and payout amounts are logged in your account for your records and regulatory compliance.

Only our support team and account security specialists can view your personal data, and only when you contact us for help, request a withdrawal, or when we detect suspicious activity. Access is logged and monitored. Third-party contractors never see your information.

No. We do not sell, trade, or share your personal information with marketers, data brokers, or external advertisers. Your data is used solely to operate your account, process payments, and prevent fraud. Depends on local law for any court-ordered disclosure.

Change your password immediately from the Security Settings page. Review your recent device logins and log out any unrecognized sessions. Contact our support team via in-app chat or email within 2 hours with details. We investigate suspicious activity and can freeze your account to protect it.

Login timestamps and device records are kept for 90 days for security monitoring. Full gameplay history (which games you played, spin records, table participation) is archived indefinitely in your account so you can review your activity anytime. You can request deletion of older gameplay logs where local law permits.